Frequently Asked Questions
Everything you need to know before you subscribe
We accept credit/debit card, PayPal, and crypto. Payment is processed securely and your subscription is activated automatically once payment is confirmed.
Most orders are activated within 15 to 30 mn of payment. You'll receive your login details and setup instructions by email — check your spam folder if you don't see it. If you haven't received your credentials after the time mentioned, kindly contact us via WhatsApp or email at support@streamx.ca and we'll get you set up right away.
Your subscription works on Firestick, Android TV, Android/iOS phones and tablets, Smart TVs, MAG boxes, and PC/Mac using apps like IPTV Smarters Pro and TiviMate. We provide setup guides for each device.
Our support team is available 24/7 if you run into any issues with setup or streaming. If the service doesn't work properly and our team can't resolve it, contact us and we'll make it right.
Yes, you can add extra device slots at checkout or contact support to upgrade after purchase.
Yes, you can upgrade to a longer duration at any time and keep the same devices and login — just contact support and we'll apply the difference.



